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Cancellation Policy

  1. Cancellation/Termination

    1. Cancellation of Memberships: You may request to cancel your Membership at any time by notifying us via email or via ‘cancel my membership’ feature in your Account. Your cancellation will take effect from the end of the current Billing Cycle.

    2. A Membership will terminate immediately upon written notice by a Party (Non-Defaulting Party) if:

  1. the other Party (Defaulting Party) breaches a material term of these Terms and that breach has not been remedied within 10 Business Days of the Defaulting Party being notified of the breach by the Non-Defaulting Party; or

  2. The Defaulting Party is unable to pay its debts as they fall due.

  1. Should we suspect that you are in breach of these Terms, we may suspend your access to the Platform while we investigate the suspected breach. 

  2. Upon expiry or termination of your Membership:

  1. we will remove your access to the Platform and your Account will be deleted; and

  2. where we terminate your Membership as a result of your unrectified default, you also agree to pay us our reasonable additional costs directly arising from such termination, including recovery fees.

  1. Where termination is due to our breach of these Terms, we agree to refund you for any prepaid unused Fees on a pro-rata basis. 

  2. Termination of a Membership will not affect any rights or liabilities that a Party has accrued under these Terms.  

  3. This clause will survive the termination or expiry of your Membership.

  1. Notice Regarding Apple

    1. To the extent that you are using or accessing our Platform on an iOS device, you further acknowledge and agree to the terms of this clause. You acknowledge that these Terms are between you and us only, not with Apple Inc. (Apple), and Apple is not responsible for the Platform and any content available on the Platform.

    2. Apple has no obligation to furnish you with any maintenance and support services with respect to our Platform. 

    3. If our mobile application fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price of the mobile application to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the mobile application and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be our responsibility.

    4. Apple is not responsible for addressing any claims by you or any third party relating to our mobile application or your use of our mobile application, including but not limited to: (1) product liability claims; (2) any claim that our mobile application fails to conform to any applicable legal or regulatory requirement; and (3) claims arising under consumer protection or similar legislation.

    5. Apple is not responsible for the investigation, defense, settlement and discharge of any third-party claim that our mobile application infringes that third party’s intellectual property rights. 

    6. You agree to comply with any applicable third-party terms when using our mobile application. 

    7. Apple and Apple subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary of these Terms.

    8. You hereby represent and warrant that: (1) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (2) you are not listed on any U.S. Government list of prohibited or restricted parties.

Cancellation Policy

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